Frank has negotiated special agreements with the hospitals listed below. These agreements provide Frank hospital members with cover for accommodation (shared & private room), theatre, delivery suite, intensive/coronary care and a range of services provided by the hospital (subject to any excess). For further information regarding private hospital admissions contact us.
Information about the Healthscope Group of Hospitals
Up to and including 3 March 2025, the Frank partipacting private hospital list includes 38 private hospitals operated by Healthscope Ltd (Healthscope).
As of 4 March 2025, we will no longer have a contract with Healthscope and, accordingly, the Healthscope Group of Hospitals will no longer be part of Frank's participating private hospital list.
If you have an admission coming up or are likely to seek treatment at a Healthscope hospital in the near future, please contact us on 1300 392 752 so we can talk you through these changes and any impacts to your cover.
Visit our Healthscope page for more information and to view the full list of impacted hospitals.
Please note that there are additional changes to our hospital agreements impacting members in the following locations.
- Melbourne, VIC
- Sydney, NSW
- Canberra, ACT
See below map for more information.
Changes to our participating private hospitals
Members in Sydney, NSW and Canberra, ACT please note:
Genea Fertility has indicated they will no longer have an agreement with Frank from close of business 13 December 2024.
This impacts the following hospitals:
- Genea Day Surgery, Sydney NSW
- Genea Liverpool, Liverpool NSW
- Genea Norwest, Bella Vista NSW
- Genea Canberra, Deakin ACT
From close of business 13 December 2024 the above hospitals will no longer be on our participating private hospital list.
Members in Melbourne, VIC please note:
Gastro Medicine & Endoscopy Group have chosen to terminate their agreement with Frank effective from 5 January 2025.
This impacts the following hospitals:
- Mornington Endoscopy
- Rosebud Endoscopy
From close of business 5 January 2025 the above hospitals will no longer be on our participating private hospital list.
The above changes will not impact any pre-booked admissions prior to and within six months of the contract termination dates, but any new admissions after this time may have greater out-of-pocket costs incurred as these hospitals will no longer be on our participating private hospitals list and we will no longer pay the same level of hospital benefits.
Please note that transitional arrangements apply for the following circumstances:
- If your treatment commenced prior to the contract termination date
- If you have pre-booked a procedure
- Patients who are already undergoing a course of treatment
- If you require an emergency admission
We recommend you contact us on 1300 437 265 and speak with your specialist/s if you or a person covered under your health insurance policy are planning to attend one of these hospitals.
