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| Call: | 1300 437 265 8:30am-5:00pm AEDT Monday to Friday |
| Fax: | (03) 5222 7478 |
| Post: | Frank Health Insurance Reply Paid 69 GEELONG VIC 3220 |
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Complaints Process
We believe honesty is the best policy so, if you have a complaint or concern, please share it with us so we can help resolve it. Find out how Frank processes complaints and feedback:
Independent advice Free independent advice is available from the Private Health Insurance Ombudsman.
To make a complaint, contact the Commonwealth Ombudsman at: www.ombudsman.gov.au
For general information about private health insurance, see: www.privatehealth.gov.au
